Privacy Policy
The Table Pantry respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or interact with our restaurant.
This policy applies to thetablepantry.com and related services, and covers online and offline interactions such as reservations and inquiries.
This policy describes the types of information we collect, how we use it, and the choices you have regarding your data. It applies to all visitors, customers, and users of our website and services, including information collected via forms, phone calls, and in-person interactions. It does not apply to third-party websites linked from our site.
Information We Collect
Information You Provide
We collect information you voluntarily provide when making a reservation, contacting us, or signing up for updates. This may include your name, email address, phone number, and any details you share in messages.
- Reservation details such as date, time, party size, and dietary requirements.
- Feedback or inquiries submitted through forms or email to [email protected] or by phone at +64 9 555 1234.
Information Collected Automatically
When you visit our website, we may automatically collect certain information such as your IP address, browser type, device information, and pages visited. This helps us understand how our site is used and improve your experience.
- Cookies and similar technologies may be used (see Cookies section).
- Analytics data is aggregated and does not directly identify you.
Information from Third Parties
We may receive information about you from third-party booking platforms or social media if you interact with us through those services. We treat this information in accordance with this policy.
- Examples: reservation platforms, social media integrations.
- We do not purchase personal data from data brokers.
How We Use Your Information
Providing Services
We use your information to process reservations, respond to inquiries, and provide the services you request. This includes confirming bookings and communicating important details about your visit.
- Reservation confirmations and reminders.
- Handling special requests (e.g., dietary needs, accessibility).
Improving Our Website and Services
We analyse usage patterns to improve our website, menu offerings, and customer experience. This data is aggregated and does not identify individuals.
- Website analytics and user behaviour.
- Feedback analysis.
Marketing Communications
With your consent, we may send you promotional emails about special events, new menu items, or offers. You can opt out at any time using the unsubscribe link in any email.
- Consent is obtained at sign-up.
- Opt-out is simple and immediate.
Legal Obligations
We may process your information to comply with legal requirements, such as tax or accounting regulations, or to respond to lawful requests from authorities.
- New Zealand Privacy Act 2020 compliance.
- Record-keeping obligations.
Legal Basis for Processing
New Zealand Privacy Act 2020
We process personal information in accordance with the New Zealand Privacy Act 2020. Our legal bases include consent, performance of a contract, legitimate interests, and compliance with legal obligations.
- Consent: for marketing communications.
- Contract: to fulfil reservations and services.
- Legitimate interests: to improve our website and services.
- Legal obligation: to comply with laws and regulations.
Data Sharing and Disclosure
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, processing reservations, or sending communications. These providers are contractually obligated to protect your data and use it only for specified purposes.
- Examples: hosting providers, email services, reservation platforms.
- Data processing agreements are in place.
Legal Requirements
We may disclose your information if required by law, such as in response to a court order or government request, or to protect the rights, property, or safety of The Table Pantry, our customers, or others.
- Compliance with legal processes.
- Fraud prevention and security.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you before your information becomes subject to a different privacy policy.
- Notification via email or website notice.
- No current plans for such transfer.
Data Retention
Retention Periods
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. For example, reservation records may be kept for up to 12 months, while financial records may be retained for 7 years as required by tax regulations.
- Reservation data: up to 12 months after the visit.
- Financial records: 7 years per NZ tax law.
- Marketing consent: until withdrawn.
Data Deletion
When information is no longer needed, we securely delete or anonymise it. You may request deletion of your personal data at any time, subject to legal obligations.
- Secure deletion methods.
- Anonymisation for analytics.
Your Rights
Access and Correction
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate. To make a request, contact us using the details below.
- Requests can be made via email to [email protected] or phone at +64 9 555 1234.
- We will respond within 20 working days as required by NZ law.
Other Rights
Depending on the circumstances, you may also have the right to object to processing, request deletion, or withdraw consent for marketing. We will honour these requests where legally permissible.
- Right to withdraw consent at any time.
- Right to complain to the Privacy Commissioner.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help us remember your preferences, understand site usage, and improve functionality.
- Session cookies and persistent cookies.
- First-party and third-party cookies.
How We Use Cookies
We use cookies for essential website functions, analytics, and to remember your preferences. You can control cookies through your browser settings, but disabling them may affect site functionality.
- Essential cookies: required for basic site operation.
- Analytics cookies: help us understand user behaviour.
- Preference cookies: remember choices like language.
Managing Cookies
You can manage or delete cookies through your browser settings. For more information, visit our Cookie Policy page.
- Link to Cookie Policy page.
- Instructions for common browsers.
Security
Data Security Measures
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security reviews.
- SSL encryption for data transmission.
- Restricted access to personal data.
- Regular security assessments.
Limitations
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we work diligently to safeguard your information.
- Acknowledge inherent risks.
- Commitment to continuous improvement.
Contact Us
Privacy Inquiries
If you have any questions or concerns about this privacy policy or our data practices, please contact us using the details below. We will respond as soon as possible.
- Email: [email protected]
- Phone: +64 9 555 1234
- Address: 12 Victoria Street West, Auckland 1010, New Zealand
Policy Updates
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with the effective date. We encourage you to review this policy periodically.
- Effective date: 7 September 2026
- Material changes will be highlighted.